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Copeland News - April, 2013

SpringWe welcome you to this spring edition of Copeland News.  In business, some things never change. However, how businesses need to compete has certainly changed. Using technology in new business strategies is central to being able to compete and win in our business environments of today.

While browsing this newsletter, if you think of anything that you would like to discuss as it applies to your situation, never hesitate to drop us a note.  We are here to help and serve you in any way we can.

Thank you,


In this issue of Copeland News

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Office 2013


Office 2013 is out and in use these days. The older Office 2010 is still available but only for a short time until supply is gone, which makes Office 2013 the "Go To" office software for new PC installations.

Office 2013Office 2013 is a "cleaner" 2010, with plenty of improvements. The resulting file formats from 2007 and 2010 have not changed, but Office 2013 is a better user experience all the way around. Office 2013 tightly integrates to SkyDrive, which is Microsoft's technology that lets you store documents in the cloud at your SkyDrive account. SkyDrive is Microsoft's answer to Apple iCloud, Google Drive as well as Dropbox.  With SkyDrive a user gets the first 7GB of cloud storage free of charge - you simply need to set up an account.

The only downside of Office 2013 is the cost as Microsoft continues to grow the price for their Office software.  The cost of a new Office 2013 Home and Business is $190, while Office 2013 Professional, which includes Access and Publisher, is $350.   Current Office users would need to decide if the cost is worthwhile. If you purchase a new PC you should consider the new Office 2013.

Separately from Office 2013, Microsoft offers Office 365 which can include, by subscription, "cloud" versions of MS Word and Excel. Typically this option is only contemplated if the business is moving all of their email to a Microsoft 365 platform.

If you have any questions on Office 2013 or Microsoft 365 for that matter please do not hesitate to reach out to us here at CDS.

Phone App for your Company

Have you envisioned your own company Phone App for an iPhone or an Android?

We can deliver you that solution. We can create a Phone App for both the iPhone as well as the Android and it is an application that is built around your company.

We have been working on a Phone App for United Precious Metal Refining that offers product information and helps schedule refining pickups. This App will be available in both the Apple and Android Stores in a month or so.

What a Phone App does can vary greatly. You would need to give some thought as to what you would like to accomplish with this App when in the hands of your customer or prospect.

If you want to discuss any of these possibilities as it pertains to your situation, please let us know.

Windows 8

Windows 8 has been out now for about 6 months and it is something that we cannot ignore. While Windows 7 has been an amazing version of Windows, Windows 8 is out and being used as the "default" operating system on most PC's that get ordered today.

Windows 8In terms of business use, Windows 8 can be used for a business desktop. The absence of the traditional "Start Menu" does make things a tad less efficient in Windows 8 than it was in previous versions of Windows. However, as for the functionality - Windows 8 has it all there.  While Windows 8 includes new "Metro" style screens and applications that may be better geared to the home user, the business user can still use Windows 8 quite effectively and get what they need.

Since Windows 8 also caters to the "touch screen" user, the secret of navigating through Windows 8 with a mouse is just being familiar with where everything is and how to get there.

Coming from the Start Screen, a simple "need to know" is:

When you move the mouse to any of the 4 corners, a small transparent "menu of options" will be displayed showing you where you can go.  (Ex: Start, Devices, Settings)

Windows 8When you are on the main Desktop, you can move your mouse to the lower left-hand corner to quickly access the Start Screen. When you are at this location, you can use the right-mouse button to bring up other options, like access to a few Control Panel items, etc

With Windows 8 you have everything you had in Windows 7. What you give up in Windows 8, if anything, is simply the old familiarity in getting to where you want to go. What you do in Windows 7 under "1-click" may, in some cases, take you "2-3 clicks" of the mouse to get there.

Most applications, as is, will run well under Windows 8. An exception to this may be PowerTerm - as depending on the version of PowerTerm you are running, a newer version may have to be purchased.

While Windows 8 will take some getting used to, Windows 8 for business can work. In a short time we will find that less and less PCs are available for purchase with Windows 7. Windows 8 is likely to be around sometime in your future.

For new PC and especially Laptop purchases, depending on pricing of the hardware - Windows 8 may be the only solution. When asked about upgrading to Windows 8 - if you have Windows 7 at your workplace PC, stay put, as Windows 7 is a fantastic operating system. On the home front, or if you have an extra PC running Windows Vista or Windows 7 in the workplace, you may want to consider a Windows 8 upgrade as this can get you familiar with some of the changes in the user environment when moving to Windows 8.  We would not recommend any Windows XP machine be upgraded to Windows 8, as the typical XP hardware and the operating system can create some difficulties.

If you have any questions or concerns about Windows 8, or anything else, please do not hesitate to drop us a note.

Odds & Ends


Exchange Server 2010 and Exchange Server 2013, with the latest service packs, can now support Text Message integration. Text Messages sent to your smart phone can be integrated into your Outlook 2010 or Outlook 2013 Inbox, where you can also "reply" back to the sender.


Ubuntu Linux has been known for their Linux distributions in the PC world. Ubuntu is working on a phone distribution, where your smartphone could be running Ubuntu as opposed to Android, for example. For the technically savvy, these Ubuntu phones are scheduled to show up later on this year.


Code Two, a company who specializes in Exchange synchronization, has a new product called Exchange Folders which can bring Exchange Public Folders to your Android or iPhone Smartphone. Many folks use public folders to keep company phone books and company calendars. With Code Two, you can have access to these from your smartphone.


Many companies use SonicWall to gain VPN access into their systems. SonicWall now has "Mobile Connect" available for an iPad. With Mobile Connect and an application called "Tiny Term", also available in the store, users can use an iPad to gain access to their character-based systems.

Your comments are always appreciated...

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